Neighbourhood Stops and Shops: Designed for pets and their people: Inside the Juno Vet Experience

Dr. Cassandra Vlahaki, Chief Medical Officer and co-founder of Juno Vet, with a Juno Vet patient. Juno Vet is dedicated to providing compassionate, high-quality veterinary care while fostering a supportive environment for both pets and veterinary professionals. Photo: Submitted.

For many pet parents, ensuring their furry family members receive great care is a top priority. That’s exactly the vision behind Juno Vet, a growing veterinary clinic with deep roots in East Toronto.


Founded by three long-time friends and east-end residents, Juno Vet is prioritizing both patient wellness and veterinary staff well-being.


Dr. Cassandra, one of the co-founders and Juno Vet’s Chief Medical Officer, comes from a background in both emergency and general practice veterinary medicine. Like many in her field, she experienced burnout during the pandemic, which led her to envision a veterinary practice that puts equal emphasis on compassionate pet care and a sustainable work culture for veterinary professionals.

“Work-life balance and well-being are important to us,” says Dr. Cassandra. “We’re so proud of our commitment to creating a space where our staff are supported, have a great team culture, and aren’t overburdened by patient loads.”

This approach has resonated with pet parents and veterinary professionals alike.

Since opening its first location in Toronto’s Summerhill neighbourhood in 2022, Juno Vets has rapidly expanded to six more locations – five in Toronto, one in Burlington, and one in Vancouver, B.C.


Despite its quick growth, Juno Vet maintains a strong community focus, with each location staffed by local team members who foster a welcoming and comforting atmosphere for both pets and their owners.


One of Juno Vet’s most helpful offerings is its 24/7 virtual care service. Through video, phone consultations, and chat messaging, registered veterinary technicians provide round-the-clock guidance to concerned pet parents.


“It has been a welcome feature for our pet parents,” shares Dr. Cassandra. “Virtual care allows us to help clients manage emergencies or minor concerns from home. We can direct them to the closest emergency clinic, book an appointment at their primary Juno location, or simply provide guidance on how to monitor a pet’s symptoms at home.”


This on-demand support provides peace of mind and helps pet parents avoid unnecessary emergency visits and expenses.

Sometimes, a pet may just have an upset stomach or a minor issue that doesn’t require immediate medical attention. Having a professional available 24/7 to guide pet parents through these concerns ensures pets receive the right level of care without added stress or financial burden.

In addition to round-the-clock virtual care, Juno Vet offers a full range of services, including teeth cleaning and dentistry, pet behavioural consultations, allergy and dermatology care, and wellness exams, a proactive approach to ensuring pets live long, happy, and healthy lives.

Dr. Cassandra and her co-founders, who all met during their undergraduate studies at Queen’s University, always envisioned Juno Vet to have a strong community focus.

“We believe veterinary medicine is very community-based,” says Dr. Cassandra. “Wherever we go, we’re focused on building strong, local care teams that truly understand the community.”

This philosophy has allowed Juno Vet to grow while maintaining its warm and welcoming neighbourhood feel. Each clinic is designed to be a comfortable space where pets and pet parents alike feel supported.

Plus, with Juno’s expanding network, clients can access care at any Juno location across the country – a major perk for travelling pet families.

Juno Vet operates as a membership-based practice, which allows the team to offer a personalized and consistent care experience.

With membership, pet parents gain access to 24/7 virtual support, digital records and care reminders through the Juno app, clear and transparent pricing, the flexibility to visit any Juno location, and timely in-clinic care when it’s needed most.

Join thousands of other pet parents and become a Juno member today. Book now and join Juno for free at www.junovet.com using the code JUNOVETFREE.

Experience veterinary care that prioritizes your pet’s comfort, your peace of mind, and a strong, supportive community.

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